
Phone: (323)982-8452
Fax: (323)203-0907
E-mail:sales@califex.net
All routes were planned before, so that the drivers can complete their route efficiently.
Our Dispatchers are on duty 24/7 to coordinate routes,
monitoring daily activities, accommodating special requests
and managing emergencies. Our dispatcher are the most experienced couriers that have
exceptional knowledge of their geographic areas and who
have demonstrated the ability to train, schedule, and
directly supervise personnel.
Dispatch
A dispatcher is responsible for reporting route emergencies to the driver to ensure on time delivery and for recovering routes efficiently.
Our drivers are courteus and experienced supported by hi-tech equipment such as cellphones, computerized routes & GPS navigation system meet some of the most stringent
standards in the industry. Our system will ensure ontime delivery to maximize customer satisafaction.Each applicant is tested for
area knowledge and map reading ability. Driving records
are monitored through the DMV Pull Notice Program, and
on-going Driver training programs are provided all the time. . Emergency Recovery
Drivers
While it is nearly impossible to plan for every
contingency, CalifEX has implemented a
Route Recovery System for dealing with traffic accidents,
mechanical breakdowns and inclement weather delays.Additionally,
a Disaster Recovery Plan that has proven successful in the
times of Act of God, fire, earthquake, Flood, as well as
communications infrastructure breakdown has been
developed to ensure that service interruptions are
minimal. In case of emergency, Our disaster recovery plan includes the storage of backup copies of all customer records in electronic form at remote location confidentially.
With our excellent track record of meeting customer satisfaction, reliable service, flexibility to meet changing needs, & competitive pricing, We are confident that we can meet your courier needs in a manner that will meet or exceed your expectations.