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CALIFex

PO BOX 41654, Los Angeles, CA 90041
Phone: (323)982-8452
Fax: (323)203-0907
E-mail:sales@califex.net
Service
We are a bonded & insured Los Angeles based courier service. Providing a wide range of delivery services to our customers including “Same Day”, “Next Day” and “On Call” courier services 7 days a week, 24 hours a day.

Dispatch
All routes were planned before, so that the drivers can complete their route efficiently. Our Dispatchers are on duty 24/7 to coordinate routes, monitoring daily activities, accommodating special requests and managing emergencies. Our dispatcher are the most experienced couriers that have exceptional knowledge of their geographic areas and who have demonstrated the ability to train, schedule, and directly supervise personnel.

A dispatcher is responsible for reporting route emergencies to the driver to ensure on time delivery and for recovering routes efficiently.

Drivers
Our drivers are courteus and experienced supported by hi-tech equipment such as cellphones, computerized routes & GPS navigation system meet some of the most stringent standards in the industry. Our system will ensure ontime delivery to maximize customer satisafaction.Each applicant is tested for area knowledge and map reading ability. Driving records are monitored through the DMV Pull Notice Program, and on-going Driver training programs are provided all the time. .

Emergency Recovery

While it is nearly impossible to plan for every contingency, CalifEX has implemented a Route Recovery System for dealing with traffic accidents, mechanical breakdowns and inclement weather delays.Additionally, a Disaster Recovery Plan that has proven successful in the times of Act of God, fire, earthquake, Flood, as well as communications infrastructure breakdown has been developed to ensure that service interruptions are minimal. In case of emergency, Our disaster recovery plan includes the storage of backup copies of all customer records in electronic form at remote location confidentially. With our excellent track record of meeting customer satisfaction, reliable service, flexibility to meet changing needs, & competitive pricing, We are confident that we can meet your courier needs in a manner that will meet or exceed your expectations.